Resources & FAQ

Frequently Asked Questions

1. How do I schedule a session?

You can schedule a question using our Contact Us form, or by e-mailing us at info@rootworkswellness.com. A member of our team will reach out to you within 24 hours to learn more about what you are looking for in order to match you with a therapist. Each member of our team has different availability, rates, and areas of expertise, so we will do our best to connect you with your best fit during this call; we will provide referrals as needed.

2. Do you offer video or phone appointments?

All of our therapists offer both in-person and virtual appointments. Currently, we only offer telehealth therapy services to residents of Ohio. Telehealth sessions are held through a secure video conferencing platform. At this moment, we do not offer phone appointments.


3. Do you accept insurance?

Our practice is currently private pay, and therefore, considered out of network with insurance. Benefits of this for clients include increased confidentiality, no requirement to diagnose, and no limitations or restrictions on treatment length or content.

Many insurance carriers do offer partial reimbursement for out of network services, so we encourage you to contact your health insurance provider to inquire about these potential benefits. We are happy to provide you with the necessary documentation to help receive these benefits, known as a superbill. Although we are not able to submit claims to your insurance, we do accept payment via HSA/FSA cards. Please know that you are ultimately responsible for payment of the full fee, regardless of insurance costs/benefits.

4. Where are you located and is there parking?

We are located at 3345 Whitfield Avenue in Gaslight Clifton. There is parking in the back of the building, where you are able to enter through the glass door. Your therapist will provide you with the door code to enter the waiting room, where we encourage you to help yourself to any refreshments as you wait.

If the parking in the back of the building is full, there is additional parking in the front of the building as well as street parking.

5. Do you prescribe medications?

No, we do not prescribe medication. However, if you feel that it could be beneficial to you, we may recommend collaborating with a psychiatrist or other prescribing professional and in this, we are happy to provide referrals.

Resources

  • Suicide and Crisis Lifeline: 988

    UC Psychiatric Emergency Services (PES): 513-584-8577

    Psychiatric Intake Response Center (PIRC) at Cincinnati Children's Hospital: 513-584-8577

    National Suicide Prevention Hotline: 800-273-8255

    Crisis Text Line: Text START to 741741

    Women's Crisis Center NKY: 800-928-3335

  • NAMI Connection Support Group: 513-351-3500

    NAMI Family Support Group: 513-351-3500

    Cincy Postpartum Support Groups

    Cincinnati Children's Parents of Children with Eating Disorders Support Group: 513-636-9657

    LGBTQ+ Relationship Skills Group

    AA Greater Cincinnati: 513-351-0422

    The Dinner Party Grief Support Group

    Survivors After Suicide Support Group: 513-385-6110

  • Be Connected Counseling

    Counseling Alliance Ohio

    Emma Schmidt and Associates: Sex and Relationship Therapy

    Gottman Connect

    Women Helping Women

    Books

    The Dance of Anger, Harriet Lerner

    Hold Me Tight, Sue Johnson

    Mating in Captivity, Esther Perel

    Attached, Amir Levine

    Eight Dates, John Gottman

    Polysecure, Jessica Fern

    Come As You Are, Emily Nagoski

  • The Trevor Project

    Cincinnati LGBTQ+ Support Organizations

    Books

    Untamed, Glennon Doyle

    ¡Hola Papi!, John Paul Brammer

    Tomorrow Will Be Different: Love, Loss, and the Fight for Trans Equality, Sarah Mcbride

    Life Isn’t Binary, Meg-John Barker and Alex Iantaffi

    Aristotle and Dante Discover the Secrets of the Universe, Benjamin Alire Saenz

    More Than Organs, Kay Ulanay Barrett

  • Books

    The Body Keeps the Score, Bessel Van Der Kolk

    My Grandmother's Hands, Resmaa Menakem

    Waking the Tiger: Healing Trauma, Peter A. Levine

    Healing Trauma: Restoring the Wisdom of Your Body, Peter A. Levine

    Healing Developmental Trauma, Laurence Heller and Aline LaPierre

    Nurturing Resilience, Kathy Kain and Stephen Terrell

    When the Body Says No, Dr. Gabor Mate

    No Bad Parts, Richard Schwartz

    Getting Past Your Past, Francine Shapiro


How We Help

Counseling

We offer individual therapy that is rooted in mind and body practices to help you better understand your feelings, patterns, stuck points and how you came to live the life you are living. The internal stories that all of us write for ourselves in childhood often directs the life we are living in the present. With presence, compassion, curiosity, creativity and courage, we will get to the roots of who you have become and why to rewrite your script.

Clinical areas of expertise include, EMDR, Brainspotting, TF-CBT, Somatic Integration, Attachment, including Parts Work and Developmental Theory.

Consulting

Rootworks founder Andie Bernard is an EMDRIA Certified EMDR therapist and Approved Consultant and EMDR Basic Training coach. She offers EMDR individual and group consultation that concentrates on EMDR with children and adults, attachment and somatic integration.

Additionally, Andie is a LPCC-S, offering supervision for Ohio therapists interested in trauma-centered therapy. She offers a limited number of group and individual supervision sessions for therapists that are passionate about healing developmental trauma and attachment wounding.

Trainings

Rootworks Wellness was developed with one goal in mind, expand clinical resources for trauma-centered care. As a therapist trained in various mind + body approaches, Andie Bernard has created practical clinical trainings focused on treating specific populations and trauma-related client presentations, including EMDR Standard Protocol Delivery, EMDR with Children, Understanding Developmental Theory and Why it Matters, Integration of EMDR in School-Settings, EMDR and Somatic Integration, among others.